Trevor – The quiet traditionalist
Trevor is a 55-year-old accountant. He has a strong but very personal faith and studies the bible most days. He attends church every couple of months.
‘I’m worried that charities waste too much money.’
Key goals
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See how charity money is spent, to make sure it’s not being wasted.
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Receive regular updates about the charities he supports.
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Find out about the ethos of charities, to see whether it aligns with his own.
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Be in control of the amount of information he is sent by charities.
Behaviours
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Has Direct Debits for several aid charities eg Water Aid and Oxfam.
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Donates to a mixture of secular and Christian charities.
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Does not like social media, but may use it occasionally as it allows him to keep up to date with family and friends.
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More likely to get news and information from TV and radio.
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Likes to get email updates from charities.
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Reads the Bible most days – uses Bible Gateway to explore it in more detail.
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Has to prioritise charities.
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Downloads church newsletters.
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Chooses charities that match his values.
Motivations/Attitudes
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Charity is very personal to him and he prefers not to talk about it or share it with others.
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Has a strong commitment to ‘doing the right thing’.
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Worried about excessive salaries in charities.
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Likes to think he is making a difference.
We must
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Get Tearfund’s Christian values across to him as it will resonate strongly.
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Gently nudge him towards greater use of digital with compelling content (with email at the heart of this).
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Provide comprehensive information about process and ethos to engender trust.
We must not
- Alienate Trevor by placing too much emphasis on digital and social media.