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Trevor – The quiet traditionalist

Trevor is a 55-year-old accountant. He has a strong but very personal faith and studies the bible most days. He attends church every couple of months.

‘I’m worried that charities waste too much money.’

Key goals

  • See how charity money is spent, to make sure it’s not being wasted.

  • Receive regular updates about the charities he supports.

  • Find out about the ethos of charities, to see whether it aligns with his own.

  • Be in control of the amount of information he is sent by charities.

 

Behaviours

  • Has Direct Debits for several aid charities eg Water Aid and Oxfam.

  • Donates to a mixture of secular and Christian charities.

  • Does not like social media, but may use it occasionally as it allows him to keep up to date with family and friends.

  • More likely to get news and information from TV and radio.

  • Likes to get email updates from charities.

  • Reads the Bible most days – uses Bible Gateway to explore it in more detail.

  • Has to prioritise charities.

  • Downloads church newsletters.

  • Chooses charities that match his values.

 

Motivations/Attitudes

  • Charity is very personal to him and he prefers not to talk about it or share it with others.

  • Has a strong commitment to ‘doing the right thing’.

  • Worried about excessive salaries in charities.

  • Likes to think he is making a difference.

We must

  • Get Tearfund’s Christian values across to him as it will resonate strongly.

  • Gently nudge him towards greater use of digital with compelling content (with email at the heart of this).

  • Provide comprehensive information about process and ethos to engender trust.

 

We must not

  • Alienate Trevor by placing too much emphasis on digital and social media.
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